Store Operations & Management
The Courage to Pivot and Let Go: Updating Systems to Evolve the Organization

In management, we often unconsciously fall into the trap of making "system-building" the goal itself. We pour so much energy into meetings and discussions that actual execution and results on the ground are often left behind. No matter how sophisticated a framework is, if it loses sight of its purpose, it becomes a "static mechanism." […]

Read more
Staff Training & Development
3 Practical Tips to Build a Workplace Where Staff Stay

 — For Hawaii Retail & Restaurant Owner I often hear this concern: “People quit too quickly.”You post a job and get no applications. Finally hire someone, and they are gone in just a few weeks. If that sounds familiar, you are not alone. In Hawaii’s retail and restaurant scene, it happens all the time. I […]

Read more